|
Everything went perfectly with my auto shipment. There was plenty of communication, follow up and flexibility with the planning of the move - Customer Service Rep. was just great! My car actually arrived before I did (about a week and a half early), which was also awesome. Both tow truck drivers at the pickup and delivery were professional and friendly. My overall impression was that my car was in good hands, and I had a very high confidence in the move process.
I would recommend DAS to anyone without qualification for shipping their auto.
Thank so much for everything!
D. Bolick
Redmond, WA
Pickup Date: 4/16/2009
Due Date: 4/30/2009
Delivered Date: 4/25/2009
|
great job!
Thank you,
D. Backs
Spencer, IN
Pickup Date: 1/19/2009
Due Date: 2/2/2009
Delivered Date: 2/4/2009
|
Excellent service. Will definitely use your service again if I need to ship my car.
Thank you,
N. Vaduri
Saint Paul, MN
Pickup Date: 1/10/2009
Due Date: 1/24/2009
Delivered Date: 1/31/2009
|
My experience was excellent. i was a bit worried and put off that the car sat in the terminal for 5 or 6 days, but i think that has to be expected. Tracking the vehicle via GPS was very cool and i was impressed that the vehicle made it so quickly once loaded. your team on this end delivered the vehicle really quickly, washed it, were courtious and a day early. All in all a job well done. Thanks!
Thank you,
T. Brooks
El Dorado Hills, CA
Pickup Date: 1/22/2009
Due Date: 2/4/2009
Delivered Date: 2/3/2009
|
You Guys are the Best!!! We love shipping vehicles and feeling comfortable during the whokle process. Thank You very Much and please keep doing what you guys do best.
Ralph
AllCityAutoSales
Thank you,
C. Burgan
Queens Village, NY
Pickup Date: 1/17/2009
Due Date: 2/5/2009
Delivered Date: 2/3/2009
|
I haven't seen the vehicle yet. My son picked it up. I understand that all is well. Thank you for your excellent service. Looking forward to the arrival of car number two next week. Thanks, Peter Karp
Thank you,
P. Karp
White Plains, NY
Pickup Date: 1/20/2009
Due Date: 2/2/2009
Delivered Date: 1/29/2009
|
Excellent service, and vehicle arrived earlier than predicted (and in excellent condition). I also appreicated the fact that my vehicle was washed before it was delivered to me.
Thank you,
R. Wascher
Westfield, NJ
Pickup Date: 1/16/2009
Due Date: 1/30/2009
Delivered Date: 1/28/2009
|
I was very please with the whole transaction. You all made it very painless and you kept your word on the timing. I would definitely recommend your service to my friends.
Thank you,
B. Marble
Miami, FL
Pickup Date: 1/16/2009
Due Date: 1/31/2009
Delivered Date: 1/30/2009
|
The vehicle came 5 days earlier than the estimated transit time, and your service was cheaper than many other alternatives. Thank you!
Thank you,
C. Angell
Albany, CA
Pickup Date: 1/21/2009
Due Date: 2/4/2009
Delivered Date: 1/29/2009
|
The service was good and reliable. I felt confident from the beginning that
the car would arrive in good shape and on time.
Thank you,
V. Bennett
Simi Valley, CA
Pickup Date: 1/19/2009
Due Date: 1/28/2009
Delivered Date: 1/27/2009
|
good job overall. maybe keep in contact if the ETA date begins to move like mine did. just so we know what the situation is. Thanks
Thank you,
K. Eaton
Rochester, NY
Pickup Date: 1/9/2009
Due Date: 1/24/2009
Delivered Date: 1/27/2009
|
You guys came through at the last minute when A-AAA Auto Transport did not show up as scheduled on Tuesday 1/7/09. Thank you for your AWESOME service!!
Thank you,
T. Colleton-sunkett
San Jose, CA
Pickup Date: 1/7/2009
Due Date: 1/22/2009
Delivered Date: 1/24/2009
|
Very simple, very reasonable, delivery was in a very timely manner. Very pleased. Angela
Thank you,
A. Coghlan
Springfield, VA
Pickup Date: 1/13/2009
Due Date: 1/27/2009
Delivered Date: 1/24/2009
|
I was very pleased with the service and professionalism of DAS. Every part of my shipment was smooth. I was quite impressed with the tracking system and was able to view where my car was at all times. This gave me some peace of mind. I would recommend this company.
Thank you,
S. Serota
Pacific Palisades, CA
Pickup Date: 1/5/2009
Due Date: 1/22/2009
Delivered Date: 1/21/2009
|
I was told by the drop off destintation that my car would be wash before it is delivered to me. When I pick up the car it was not washed and when I questioned as to why, I was informed in an effort to conserve water that service has been eliminated. The two terminals need to communicate the right information. Overall, I am very satisfied with DAS. Great Job!
Thank you,
J. Mcclinton
Spring Valley, CA
Pickup Date: 1/9/2009
Due Date: 1/21/2009
Received Date: 1/21/2009
|
The shipping of my truck was fantastic it was picked up and delivered to my house in a day. Unforunately when I went to pick up my truck and the Linden port there was a dent on the right rear side of my truck which occurred while shipping. I spoke to a DAS rep and she will be sending me the paper work and I have to take the truck to a body shop for an estimate. Understand that things happen as long as DAS makes good on it and pay for my truck to get repaired I will be totally happy and use you guys in the future.
Thank you,
C. Dutz
South Amboy, NJ
Pickup Date: 1/22/2009
Due Date: 2/2/2009
Received Date: 1/23/2009
|
I think the service was great...there were so many on the webb that I called a local garage, I had done business with and they gave me your name...and you were the third one down on internet site...great so I felt well advised...Lynn
Thank you,
L. Neathery
Arlington, TX
Pickup Date: 1/13/2009
Due Date: 1/23/2009
Received Date: 1/22/2009
|
DAS was so easy to work with! Our vehicle was delivered sooner than estimated. We are extremely happy with the service that DAS provided. We would not hesitate to use again or recomend to others. Ron & Sonya Hancock
Thank you,
R. Hancock
Layton, UT
Pickup Date: 1/2/2009
Due Date: 1/21/2009
Received Date: 1/13/2009
|
Redundant computer system would be nice!
My compliments to Terri (who convinced me to stay with DAS)--she's a jewel.
My compliments to Haley (Mesquite receptionist). She was truly delightful.
Jim Landgrebe
Thank you,
J. Landgrebe
Granbury, TX
Pickup Date: 12/30/2008
Due Date: 1/15/2009
Received Date: 1/22/2009
|
Great job! I will recommend your service to others because of your great prices.
Thank you,
C. Canada
San Antonio, TX
Pickup Date: 1/5/2009
Due Date: 1/17/2009
Received Date: 1/22/2009
|
You made it so easy!
Thank you,
J. Obyrne
Cambridge, MA
Pickup Date: 1/30/2009
Due Date: 2/11/2009
Received Date: 1/21/2009
|
This is about the tenth car I've shipped with you and other than it coming in a day late, was as perfect as the previous transactions. You online tracking is great
Thank you,
T. Howlin
Mineral, VA
Pickup Date: 1/2/2009
Due Date: 1/20/2009
Received Date: 1/22/2009
|
excellent service overall - the only drawback was that the car was deliveredcovered in roaddirt - it would really be a great idea to send it through a wash before delivery
Thank you,
U. Kazmaier
Hoboken, NJ
Pickup Date: 1/12/2009
Due Date: 1/23/2009
Received Date: 1/21/2009
|
|
Excellent service received. I got very worried when 2 days before shipping the first auto carrier I booked canceled on me. One of my friend recommended me DAS. I needed to ship my 2008 Porsche Boxster S to Dallas TX. All the process was very simple and DAS came pick up my car at my house and delivered in front of the new one in Dallas. Both drivers were very nice and very helpful. I will certainly recommend DAS to anyone who needs auto transportation.
Thank you,
J. Fohet
Dallas, TX
Pickup Date: 01/07/09
Due Date: 01/22/09
Delivered Date: 01/21/09
|
|
This is the second time I used DAS. The first time I was not sure what I was doing or what you were doing. Now I know that the process is easy and that you are very reliable.
Thank you,
S. Mikelbank
San Francisco, CA
Pickup Date: 01/15/09
Due Date: 01/26/09
Delivered Date: 01/21/09
|
|
Upon picking up the vehicle they did not ask my wife to present any proof of ID.
Thank you,
A. Beaulieu
Corinth, NY
Pickup Date: 01/06/09
Due Date: 01/22/09
Delivered Date: 01/21/09
|
|
I think if somenone could was the vehicles before pickup you could have a better rating.
Thank you,
R. Savoie
New Orleans, LA
Pickup Date: 01/05/09
Due Date: 01/21/09
Delivered Date: 01/20/09
|
|
The online arrival estimation wasn't updated and delivery source had to be telephoned to learn when auto was available for pickup. Outer car surfaces were covered with mud and mud tracks needed to be cleaned off inner surfaces. I realize the weather was inclement and was a contributing factor to the above.
Thank you,
E. Henson
Tucson, AZ
Pickup Date: 12/23/08
Due Date: 01/08/09
Delivered Date: 01/12/09
|
|
These guys are great! Best price and perfect service - pretty rare these days.
Thank you,
M. Granzow
Austin, TX
Pickup Date: 01/03/09
Due Date: 01/16/09
Delivered Date: 01/12/09
|
|
After reading e-opinions I was worried that I made a mistake choosing DAS. My experience with DAS could not have been better! I left my own e-opinion review saying so.
Thank you,
W. Kearns
Pittsburgh, PA
Pickup Date: 01/05/09
Due Date: 01/19/09
Delivered Date: 01/15/09
|
|
We couldn't have been more pleased with your service. Thanks to John out of the Frankfort terminal.
There was a problem with my brand new car starting the day it was to leave Frankfort and be delivered to WI. John was on the phone explaining the situation that morning. They put the car indoors overnight. The next morning Saturday, it would still not start. He called us again with an update.
He helped us make a decision to take it to a local dealer up in our area. He talked to the dealer and explained the situation to them. And he also talked to the dealer it was purchased from in CA. It was delivered the following Tues to our local dealer. He phoned us again when he was on the road with an expected arrival time. He kept us updated thru the whole unfortunate event. What a very very special employee you have. He went out of his way to make this experience less stressful. The car is now at the dealer in our area and the CA dealer is taking responsibility to make sure we can pick it up in A-1 perfect condition. I'm not sure this would be the case had John not taken the time to talk to the CA dealer. We were never left "hanging" wondering what was happening. I would give him an A++. I would definitely recommend your company to anyone transporting a vehicle.
Thank you,
K. Greffin
Porterfield, WI
Pickup Date: 12/29/08
Due Date: 01/15/09
Delivered Date: 01/20/09
|
|
The negative U get is because of your Baltimore DAS terminal rep. No one called me on either my home or cell phone, though the car was in Baltimore,I believe, on 1/15/09. I called 410-366-2000 thrice , the answer was always negative, bordering on rude and impatient. Eventually Kathleen @ 800-826-1083 helped me. I salute her for her efficiency and politeness. U need more like her. I received my car on 1/20/08, but the lady at Baltimore kept insisting she called me. There is no record on any of my phone answering sytems. Why would I lie, if all I needed was my car sooner than later.
Thanks,
A. Husain
Shrewsbury, PA
Pickup Date: 01/06/09
Due Date: 01/17/09
Delivered Date: 01/20/09
|
|
Ship with you often. car can come in four days, or as long as a month. This particular time the car took three weeks, plus. Checking with origin center told me nothing. Checking with main DAS number was wonderful in terms of calling and returning calls - yet it still took quite some time and much longer than told. Hope this helps.
Thanks,
K. Mudd
Rancho Mirage, CA
Pickup Date: 12/26/08
Due Date: 01/13/09
Delivered Date: 01/19/09
|
|
I know it's "personal property" which shouldn't be in the car, but who needs to still 2 bucks in change.... Other than that, everything was great.
Thanks,
P. Dores
Pittsburgh, PA
Pickup Date: 12/30/08
Due Date: 01/19/09
Delivered Date: 01/19/09
|
|
Both the Toyota and BMW were completely covered with a thick dust. BMW had yellow spots on hood and trunk (looked like drippings from transport truck). I paid for both vehicles to be enclosed, so very disappointed! Morning delivery agent did not offer to clean truck, afternoon agent did wash the BMW after I complained. Would like someone to explain to me how this happened.
Thanks,
S. Csabai
Manhattan Beach, CA
Pickup Date: 01/10/09
Due Date: 01/24/09
Delivered Date: 01/20/09
|
|
I am very happy with your service.
Thanks,
P. Robinson
New Orleans, LA
Pickup Date: 01/03/09
Due Date: 01/16/09
Delivered Date: 01/19/09
|
|
Complimentry car wash.
Thanks,
G. Garofolo
Stroudsburg, PA
Pickup Date: 01/12/09
Due Date: 01/22/09
Delivered Date: 01/19/09
|
|
No one can control the weather.
Thanks for the great service.
B. Ipema
Kalamazoo, MI
Pickup Date: 12/23/08
Due Date: 01/03/09
Delivered Date: 01/19/09
|
|
When we dropped the car off, they wanted it clean so they could inspect it. The vehicle was very, very dirty when our son picked it up and he could not see if there were any new scratches. It would have been good had the vehicle been washed prior to him picking it up. Since the car traveled from coast to coast, it should be washed before the customer picks it up. We were very disappointed it was dirty. Other than that, we were happy with your service.
Thanks,
B. West
Eugene, OR
Pickup Date: 12/22/08
Due Date: 01/14/09
Delivered Date: 01/15/09
|
|
3rd time using you. 3rd time you did an excellent job.
Thanks,
J. Sharkev
Burbank, CA
Pickup Date: 12/29/08
Due Date: 01/14/09
Delivered Date: 01/12/09
|
|
Your website makes a big deal about not being a broker and shipping things yourself, but you brokered the shipment of my vehicle. That was a little misleading. Everything went fine though.
T. Clarke
Pompano Beach, FL
Pickup Date: 01/13/09
Due Date: 01/27/09
Delivered Date: 01/14/09
|
|
Friendliest group ever. Makes a world of difference.
E. Hollrah
San Francisco, CA
Pickup Date: 12/29/08
Due Date: 01/15/09
Delivered Date: 01/14/09
|
|
Your service from start to finish was excellent. I was able to make all the arrangements by phone in one call. Getting the car through NYC to New Jersey was an ordeal, but was unavoidable. The estimate for arrival was January 16th and the car arrived on January 14th...can't beat that. The car arrived in good shape, except very dirty...and I know you take no responsibility for that with weather and road conditions being what they are. I don't plan to be shipping any vehicles again in the foreseeable future, but rest assured, I will utilize your service, if available, should I ever need future shipping needs. I will also pass on recommendations to others to use your service, as I was when the need to ship the present vehicle materialized. Thank you for an easy and excellent process for delivering our vehicle.
K. Whaley
Bridgeport, CA
Pickup Date: 12/31/08
Due Date: 01/16/09
Delivered Date: 01/14/09
|
|
Due to some extenuating circumstances with the trailer being used, the delivery of the car occurred at 1am the morning after the car was picked up. It was not the most convenient time for me or for my neighbors, but I agreed to the pick-up in order to help the crew with the next stop that they needed to make in the Kansas City area.
D. Buerk
Blue Springs, MO
Pickup Date: 01/13/09
Due Date: 01/27/09
Delivered Date: 01/15/09
|
|
Very professional experience. Sal in Mesquite made a great impression on me. Will happily do business again.
J. Gusky
Dallas, TX
Pickup Date: 01/06/09
Due Date: 01/19/09
Delivered Date: 01/15/09
|
|
All good, no problems.
Thanks,
S. Rajan
Newport Beach, CA
Pickup Date: 01/07/09
Due Date: 01/20/09
Delivered Date: 01/15/09
|
|
It would be helpful perhaps to have more locations, especially in bigger cities such as L.A. because I had to drive about 45 minutes one way both in Ohio and here in L.A. in order to drop my car off and pick it up.
E. Tackett
Los Angeles, CA
Pickup Date: 12/29/08
Due Date: 01/12/09
Delivered Date: 01/15/09
|
|
Our client considered the pick-up person to be somewhat unfriendly (whatever that may mean) but otherwise the auto shipment went very well.
A. Purkeypile
East Syracuser, NY
Pickup Date: 01/09/09
Due Date: 01/19/09
Delivered Date: 01/16/09
|
|
The service was great however I was a bit shocked that when I dropped my vechile off the "inspector" was not available. So I was asked to initial a blank sheet of paper when I dropped the car off. In all honestly I was a bit turned off by that. I showed up during business hours and it was a really bad impression at first. I was very thankful that my car arrived with no problems. I would use your services in the future. Also when I dropped by vechile off it was really clean and when it was returned to me it was really dirty, which is understandable being that it was driven across country just a little water and tlc would have been nice.
Thanks,
A. Bell
Portland, OR
Pickup Date: 12/27/08
Due Date: 01/16/09
Delivered Date: 01/16/09
|
|
You were a week late on the delivery time but I am very satisfied with the service you provided me.
S. Russo
Metairie, LA
Pickup Date: 12/26/08
Due Date: 01/09/09
Delivered Date: 01/16/09
|
|
This car was shipped to my Grandaughter in Denver Colorado who was hurting for another car. The car she was driving was a disaster! The car arrived in a very
timely manner. The only sugggestion I would have would be to have the vehicle washed at destination and include the charge in the shipping price. In our case we were delighted with your service and will highly recommend you whenever possible.
Thanks very much to all concerned,
A. Grigg
Aurora, CO
Pickup Date: 01/08/09
Due Date: 01/22/09
Delivered Date: 01/17/09
|
|
I wasn't aware that you do not cover damage that is "smaller than a credit card" until I saw the inspection sheet. I am not sure if that information was in any of the documents that I received. If it was, it should be made more prevalent or, better yet, it would be helpful if the customer service rep would have told me that when we discussed valuation coverage. My question is why do you list every little knick and scratch in the original inspection if you don't cover anything that small? That's a little confusing to me.
A. Tatarsky
Englewood, CO
Pickup Date: 01/07/09
Due Date: 01/17/09
Delivered Date: 01/19/09
|
|
Need to see the car a friend took delivery, may have some surfice marks and some body marks on the bumpers. Thank you overall the process was very good, and I would recommend to a friend depending what my car looks like when i see it.
T. De Franco
Livermore, CA
Pickup Date: 01/02/09
Due Date: 01/19/09
Delivered Date: 01/19/09
|