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Auto Transport FAQ: Why Do You Need My Keys?

Subscribe September 21, 2018
Auto Transport | Car shipping process | Choosing an auto shipper | FAQs

The day is finally here. The auto transport company you chose has asked you to drop your vehicle at a local yard because your street is too narrow to get the transport truck down, so you're waiting at the yard and suddenly realize you've forgotten your extra set of keys. But wait – the transport company isn't driving your car.

Why do they need a set of keys?

The question makes sense. Your vehicle is being transported on a large, two-level trailer across several states. Once it goes on the trailer, it shouldn't need to come off, should it? Why can't you just keep your keys until you get to the drop-off point?

The answer is relatively easy – your car does get moved before, during and after the transport. Here's what your vehicle goes through on its move; it doesn't necessarily hit all these milestones, but it's better to be aware of what could be happening than being in the dark.

Steps in the Vehicle Shipping Process

You leave your car at the drop-off point. The driver, using your keys, drives your vehicle onto the trailer and locks it down, making sure nothing is hanging off, that all the vehicles around it are secure and it will not slip.

At the drop-off point, there may be other vehicles that need to be loaded, so he repeats the same process with the other vehicles there. This may not be his last pickup point. He will then move the trailer to each successive pick up until the trailer is full.

Along the way, the driver will make sure the vehicles he's transporting are on the trailer in the order in which they'll be dropped off at their final destinations.

  • If your vehicle is one of the last to be delivered, it will need to be toward the front of the trailer, by the cab.
  • If your pickup point is after others, those other vehicles will need to be moved so yours is in the correct place on the trailer before the driver sets out on the trip.
  • If you are one of the first to be delivered, it will need to be toward the end of the trailer, which means it would be driven on and off the trailer when other vehicles are added.

This thought might make you a little queasy; after all, thinking about everything that could go wrong with your vehicle is enough to give you a headache. But remember – reputable auto transport companies hire experienced, professional, and careful drivers, people who love what they do and are concerned about the vehicles they move. Unforeseen circumstances can come up, of course, but reputable companies also have insurance to cover anything that might happen to your vehicle, so your valuable asset is protected, regardless.

Only Hire The Best Auto Transport Provider

Hiring a reputable, bonded and insured auto transport company is the key to the success of any move and at DAS, we take our jobs seriously. We want to make sure you have the best experience possible and are dedicated to ensuring your concerns are addressed to meet your needs.


No issues to report, service was dependable and reliable. Our car was available before the scheduled date! Very much appreciated!
T. Rosenthal


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