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Car Shipping FAQ: What's The Best Way To Know I'm Protected When My Car Is Being Shipped?

Subscribe September 05, 2018
Auto Shipping Insurance | Buying a new car | Car shipping process | Choosing an auto shipper

It's almost time to part with your car and put it into the hands of a car shipping company. What's the best way to protect your investment when shipping your vehicle?

It's a logical question; after all, your car will be in someone else's hands. You know what it looked like before it left, but if you aren't watchful, something could happen to your vehicle in transit and you might not be able to recover damages for it. It could all be a classic case of "he-said-she-said." So what's the best way to protect yourself?

At DAS, we walk around the car with you before we pick it up, making note of any existing dents, dings, paint chips and other issues with your car. We talk about it beforehand, and we do our best to ensure that your car is in the same shape when it arrives as when it leaves you.

But the best way to ensure your vehicle arrives in the same shape is to take pictures. Some clients take pictures the day the car is picked up, while they're walking around it with the driver. Others take more detailed photographs ahead of time to ensure they have everything noted. Some even videotape the meeting with the driver at pickup, just to make sure there are no questions later on.

How to Protect Yourself When Shipping a Car

Whatever way you chose to document the condition of your vehicle before it leaves your hands, here are a few pointers to keep in mind:

  • Your vehicle is being transported on public roads. While we do everything in our power to ensure your car is returned to you in the same shape as it left, keep in mind that we cannot control things that would impact your car if you were driving it yourself, such as incidental rocks or flying debris incidental to travel. That being said, reliable car transport companies carry insurance to cover any major damage that comes up during the move.
  • If you take pictures or a video of your vehicle, make sure to time and date-stamp them so there is no argument as to when they were taken. Take pictures both of whole sections of the vehicle, as well as close-ups of the dents, dings and chipped areas and identify where each is in the notes for each picture or in the audio portion of the video.
  • When your vehicle is delivered, inspect it carefully with the driver, along with copies of your photos, before you sign off on it, just to make sure there is no new damage. Do not sign off on delivery until you have done a walk-through.

Why It Pays to Be Smart with Car Shipping

We want your experience moving your vehicle to be the best possible, as if you've done it yourself, without the time, hassle and headaches of actually transporting your car yourself. Why ruin the experience by not covering yourself before the move? It protects your precious investment as well as your pocketbook.

You've spent a lot of time and money to pick out and care for your vehicle. Treat it with kindness and hire only the best, most experienced company. Choose DAS.


No issues to report, service was dependable and reliable. Our car was available before the scheduled date! Very much appreciated!
T. Rosenthal


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