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Frequently asked questions about shipping your car


Below please find the answers to common questions customers have when shipping a car. Don’t see an answer to your question? Contact one of our DAS shipping specialists for further assistance.

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What types of vehicles can I ship with DAS?

DAS, powered by CarsArrive, provides a variety of transport services for a complete range of vehicles, including cars, trucks, vans, motorcycles, boats, RVs and more; for corporate relocation and commercial clients, as well as individual consumers, in the continental U.S.

How far in advance should I schedule the transport of my vehicle?

We request that you schedule your move as soon as possible to ensure that your car is moved within the time frame which best meets your schedule. If an immediate pick up is necessary, we can arrange for your vehicle to be picked up within 24 hours.

How does auto shipping allow for a greener planet?

DAS’ vehicle transport services aid the fight against global warming when compared to the alternative of customers driving their vehicles from origin to destination. Transportation is the biggest source of carbon dioxide emissions in the U.S., more than factories or homes. *By transporting rather than driving an average of over 100,000 vehicles per year, DAS is able to save 2,926,000 gallons of fuel and create a 38,216,000 pound reduction of greenhouse gases emitted into the atmosphere annually. (2005 data)

*Based on emission data the U.S. Department of Energy (

How do I prepare my vehicle for transport?

There are many steps you can take to prepare your vehicle for transport. You can read them all in our Pre-Ship Checklist.

How can I make payment?

Payment for auto transport service must be made in advance by credit card. Credit card information will be collected at booking but payment can be deferred until three days prior to your scheduled pickup or drop-off date.

How do I track the shipment of my vehicle?

You can track your vehicle anytime by calling our toll free customer support number.

What is Door-to-Door services?

DAS will pickup and deliver your vehicle at your specified locations (could be your residence, office, or any other location). The pickup and delivery is often performed by a flatbed truck but in some instances could be performed by our larger car transport truck. Our competitors may advertise door-to-door service but may not be able to truly provide you this service

What is Terminal-to-Terminal services?

This is our most affordable service. You will drop-off your vehicle at our nearest service center and pickup your vehicle at our service center nearest to your destination.