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Fraud Information Center

 

Avoid Auto Shipping Scams or Fraud With These Tips

HOW TO SPOT A SCAM

We are seeing an alarming increase in the number of scams. At DAS and CarsArrive Network we are interested in making sure you actually 'get' the vehicle you are purchasing because we want to transport it to you! Scams usually involve one or many of the following characteristics. Here are some tips to help you spot a scam.

The vehicle is priced just under $5,000 even though it is worth much more

When the price is too good to be true, it probably is. Don't take a chance! Scammers can get away with your money because the FBI typically doesn't investigate and prosecute fraud schemes under $5,000. The scammers are aware of the "$5,000 rule" and will price accordingly. 

The seller tells you the car is stored at a DAS facility

DAS and CarsArrive do not store unsold vehicles at any of our service locations. Similar to any other freight company (UPS, FedEx) we will not take possession of a car until we know where it is going. So if the seller tells you DAS has the vehicle and is waiting to ship it, you can assume it's a scam.

It is best for you to see the vehicle for yourself or have someone you trust inspect it for you. At the very least, ask the seller to Facetime you to do a "live" walkaround and maybe even start and drive the car. While it's not foolproof, at least you'll have some proof that the car actally exists and that the seller has access to it. 

The seller asks you to send payment to an eBay agent, to DAS, or via an untraceable method

EBay does not have employees, agents, or representatives who collect payment on behalf of a seller and DAS does not accept payment for anything but our shipping services directly related to auto transport. Always use a reliable and traceable source when paying for your vehicle. When in doubt, insist on using an on-line escrow service. 

Tips for spotting and avoiding fraud when you buy a car online

HOW TO SPOT FRAUDULENT AUTO SHIPPING SITES

There are a growing number of fraudulent auto shipping websites that are set up to steal money and identities from unsuspecting consumers. Here are several ways to spot them:

  • Fraudulent auto shipping sites often claim that they are associated with DASautoshippers.com. DAS is only associated with one partner and that is CarsArrive.com who acquired the sales and service divisions of DAS in 2017. Always double check the website site name! If the site looks similar to www.DASautoshippers.com but it doesn't have the same URL then it is a fraudulent site. Fraudulent shipping sites often claim they are recommended by eBayeBay Motors, or Yahoo! Auctions. Ebay publishes the list of recommended carriers so check with eBay first. Try to search for the company name on Google (or other search engine).

  • Fraudulent companies will not generally be in the list. Try to find the company on www.transportreviews.com or the Better Business Bureau. Try to find the date that a domain name was registered (www.whois.com is a good resource). This can often give clues that a site is fraudulent. Many fraudulent sites claim that they have been in operation for several years, but their domain names may have only been registered for a few days or weeks. 
  • If a site uses person-to-person money transfers such as Western Union, it is probably fraudulent. Visit Western Union's website to see what they say about fraudulent internet activity.
  • Finally, any company practicing in the business of shipping vehicles across state lines must be registered with the USDOT as either a carrier, broker or freight forwarder. You can check on the company by looking them up on the Federal Motor Carrier Safety Administration website to see if they are legitimate and in good standing.